Technical Support Planner
EVP NCE > Service Nordic > Planning Denmark
Vestas is a global supplier of wind energy. We design, manufacture, install and service wind turbines worldwide. The company has close to 22,000 employees and has installed wind turbines in more than 75 countries. The Danish service department with headquarters in Videbæk are responsible for service and maintenance of all Vestas' wind farms in Denmark. The Planning department of Denmark has an open and informal culture where partnership between colleagues and good communication are the key to our success. You will be part of an exciting and future-oriented industry in a team with motivated colleagues.
As a technical support planner you will be in an interesting position because you are in the middle of the work order flow. As a technical support planner you will be building a network to collaborate on different technical solutions being the link between field and experts in other departments in Vestas, as you will be key to preparations that is to be executed in the field. As a technical support planner you will be collaborating with technicians, dispatchers, customer service management, and other stakeholders in the organization with a great opportunity to grow.
Responsibilities
As a technical support planner, you will be responsible for:
- Technical analysis and preparation of service orders for technicians and technical approval of service orders after completion.
- Define resources needed for service orders, e.g. competencies, materials and tools.
- Find technical documentation and work instructions for technicians.
- Daily communication with technicians, planners, technical and customer group.
- Continuous improvement, including proactive search for areas for improvement, as well as strategic and long-term approach to planning future tasks.
Qualifications
At the professional level, it is desired that you have:
- 2-3 years of experience with technical planning
- Experience from technical environments as either a wind turbine Technician, engineer or electrician
- Fluent in Danish and proficient in English, both in writing and speech
- Good IT understanding for Office package, SAP/Salesforce
Competencies
When it comes to personal qualities, we hope you have:
- General understanding of wind turbine generator technology and an interest in diving into technical documentation.
- Good communication skills both oral and in writing.
- Structured and solution-oriented approach to daily tasks.
- Ability to think clearly in a time-sensitive setting, as well as the ability to handle varying workloads and tasks.
What We Offer
We are a team consisting of skilled and committed colleagues who are interested in renewable energy. We have a good working environment, and everyone is always ready to support when needed. You will have the opportunity to develop a career in a global company in an exciting and future-oriented industry.
Additional information:
Location: Herningvej 5-7, Videbæk 6920, Denmark.
Start date: March 1st, 2024.
Application deadline: Applications are handled on an ongoing basis. Please apply online on or before February 26th 2024. We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date.
About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 145 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.