Membership Gift Processing Specialist

United States

Negotiable within the United States

#LI-REMOTE

#PDN

The mission of The Nature Conservancy (TNC) is to conserve the lands and waters upon which all life depends. As a science-based organization, we develop innovative, on-the-ground solutions to the world’s toughest environmental challenges so that people and nature can thrive. Our work is guided by our values, which include a commitment to diversity and respect for people, communities, and cultures. From a rewarding mission to career development and flexible schedules, there are many reasons to love life #insideTNC. Want to know more? Check out our TNC Talent playlist on YouTube to hear stories from staff or visit Glassdoor.

One of TNC’s primary goals is to cultivate an inclusive work environment so that employees around the globe have a sense of belonging and feel that their unique contributions are valued. We know we’ll only achieve our mission by hiring and engaging a diverse staff that reflects the communities in which we work. Recognizing that people bring talent and skills that have been developed outside the scope of a job, we take a holistic approach to recruitment that considers life experience in addition to the professional requirements listed in our postings. Please apply – we’d love to hear from you. To quote a popular saying at TNC, “you’ll join for the mission, and you’ll stay for the people.”

As part of the membership team at The Nature Conservancy, the Membership Gift Processing Specialist supports the organization’s global cash receipting processes through transaction entry, account monitoring and reconciliation, and audit support. The Specialist works as a member of a team processing centrally received donations and plays a lead role answering questions and resolving problems related to cash and revenue entries. The Specialist actively uses the organization’s financial system, fundraising system, and Excel in daily work and must be comfortable with technology and working in a dynamic, fast-paced environment.

The Membership Gift Processing Specialist is responsible for operational and business process support, and data integrity required to enable effective Membership gift processing operations in support of fundraising programs. They work in collaboration with Membership Operations, Development, Treasury and vendor colleagues for effective execution of the process and tasks. They administer and maintain gift processing activities in accordance with TNC policies and procedures and best practices in financial management. They aid staff in their specialty area. They respond to moderately complex questions and problems from staff, management and vendors based on advanced knowledge of the subject area.

The position requires a reliable individual with organizational and time-management skills, a flexible, team- oriented attitude, and the willingness and capacity to become (and remain) familiar with business rules and processes in areas they support. Additional responsibilities may be undertaken under the direction of the membership team including acting as backfill for team members as needed and appropriate.

Looking for a career that provides meaning and purpose? Come join our team as the TNC Membership Gift Processing Specialist where you will use your talents and skills to advance our conservation objectives around the globe by supporting a department of talented, direct response fundraisers who generate $100 million+ annually in membership donations that fund the work critical to saving ecosystems threatened by climate change. You’ll have the opportunity to support marketers working in all channels of fundraising – direct mail, telemarketing, email, social, face-to-face, and emerging digital media and direct response channels; developing a diverse set of skills while gaining experience working across the breadth of the fundraising environment. The work you will do has a meaningful impact on the donor’s we serve and TNC’s ability to fund our mission.

We’re looking for a passionate, curious person who enjoys both diving into the details and understanding “how the big picture works” to join the Membership Operations team. If you are a critical thinker that likes to manage Constituent data and processing revenue, this is the job for you. The job offers a great mix of independent tasks and team-based project work. If you like variety this role has it - keeping mission-critical processes running smoothly, investigating and troubleshooting, resolving data issues, creating new and innovative ways of working, and more. Constituent management experience, time management, thoroughness, and the ability to organize and coordinate multiple tasks are key in this role. Come join our team and apply today!

• Bachelor’s degree and 2 years experience or equivalent combination;
• Experience coordinating administrative processes;
• Experience in data entry, generating reports and interpreting data;
• Experience in business writing, editing, and proofreading;
• Experience organizing time and managing diverse activities to meet deadlines; and
• Experience working across teams and communicating with a wide range of people

DESIRED QUALIFICATIONS

• Strong organization skills, accuracy, and attention to detail
• Experience with databases and spreadsheet software
• Experience in using existing technology to achieve desired results
• Multi-lingual skills and/or multi-cultural experience appreciated

Since 1951, TNC has been doing work you can believe in. Through grassroots action, we have grown from a small non-profit into one of the most effective and wide-reaching environmental organizations in the world. Thanks to more than 1 million members, over 400 scientists, and the dedicated efforts of our diverse staff and partners, we impact conservation around the world!

TNC offers a competitive, comprehensive benefits package including health care benefits, flexible spending accounts, a 401(k) plan with an 8% employer match, parental leave, accrued paid time off, life insurance, disability coverage, employee assistance program, other life and work well-being benefits. Learn more about our benefits on our Culture Tab on nature.org/careers.

We’re proud to offer a flexible work environment that supports of the health and well-being of the people we employ.

The starting pay range for a candidate selected for this position is generally within the range of $53,770 - $79,290 for annual base salary. This range only applies to candidates whose country of employment is the USA. Where a successful candidate’s actual pay will fall within this range will be based on a variety of factors, including, for example, the candidate's location, qualifications, specific skills, and experience. Please note countries outside the USA would have a different pay range in the local currency based on the local labor market, and not tied to USA pay or ranges. Your geographic location will be confirmed during the recruitment.

To apply for job ID 54696, submit your materials online by using the Apply Now button at https://careers.nature.org/. Need help applying? Visit our recruitment page or contact applyhelp@tnc.org.

The Nature Conservancy is an Equal Opportunity Employer. Our commitment to diversity includes the recognition that our conservation mission is best advanced by the leadership and contributions of people of diverse backgrounds, beliefs and culture. Recruiting and mentoring staff to create an inclusive organization that reflects our global character is a priority and we encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law.

The successful applicant must meet the requirements of The Nature Conservancy's background screening process.

Do you have military experience? Visit our U.S. Military Skills Translator to match your military experience with our current job openings!

TNC is committed to offering accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, please send a note to applyhelp@tnc.org with Request for Accommodation in the subject line.

An attractive salary and benefits package is part of TNC’s value proposition to our employees. TNC strives to provide competitive pay and bases salaries on the geographic location of the role committing to being equitable across groups and providing hiring salary ranges when possible.

Since we support flexible and remote work for our employees, many positions have a flexible location within countries where we’re registered as a Non-government Organization and established as an employer. This may mean we’re unable to provide a hiring salary range in the posting for some of our positions. However, candidates invited to be part of our interview process will be provided their location specific range upon request.