Administrative Operations Specialist, Remarketing
As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Rivian is seeking a highly organized and detail-oriented individual to join our Remarketing team in Irvine, California. As a Remarketing Administrative Operations Specialist, you will play a pivotal role in supporting the smooth execution of our vehicle trade-in process. Your responsibilities will encompass a range of tasks, including efficient lienholder payoff management, meticulous trade-in documentation, and strict adherence to compliance standards. Additionally, you will be responsible for seamlessly transferring completed documentation to our third-party resale partners.
The ideal candidate possesses a strong foundation in administrative tasks and a proven ability to meet performance targets. Experience within the automotive or technology industry is preferred. This role demands a proactive and solutions-oriented individual who can thrive in a fast-paced, dynamic environment.
To excel in this position, you will need to demonstrate exceptional time management skills, a keen attention to detail, and a strong aptitude for process improvement. Your ability to identify and resolve operational bottlenecks will be crucial to the team's success. Join our team as we redefine the remarketing industry and continue to build a world-class operation.
Work collaboratively to achieve department and company KPI goals
Obtain lienholder payoffs and execute payment on traded in vehicles.
Possess both strong and professional communication capabilities
Partner with Delivery teams on incoming trade-in documents
Execute trade-in documentation and ensure DMV compliance in all 50 states
Assist with auctions sales, maintaining transaction jackets, contacting finance companies for title follow up, processing reassignments, and auditing completed paperwork
Develop and maintain relationships across the organization; make yourself available to assist others with their initiatives and companywide goals
Be an agent of change that owns effective communication of company messages; ensures that the entire team is kept informed of the vision of our business
Create clear tactics and action steps when developing high level strategy, coach team to success through a combination of open questions, effective listening, and accountability to both goals and the team success
1-3 years of experience working with lienholders and DMVs in a dealership or automotive auction setting.
Experience working cross-functionally with multiple departments
Multi-task in a high energy, fast-paced team oriented work environment
Prior experience with EV and Auto Ecommerce
Expert proficiency with Salesforce
Proficiency with Microsoft suite to create spreadsheets, documents and presentations
Ability and willingness to travel (up to 10% of the time)
Readiness to climb (literal & figurative) mountains to deliver the best trade-in experience on the planet
Pay Disclosure:
Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums.
Equal Opportunity
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.
Candidate Data Privacy
Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.
Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
Please note that we are currently not accepting applications from third party application services.