Learning & Engagement Manager
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To apply for this role, please fill out this short form. It should take you around 15 minutes!
If you are someone who may need additional support in completing this application process, please email hello@forceofnature.xyz and we can discuss how we can best support you during this process!
Force of Nature understands that working with people from a diversity of lived experiences, cultures and backgrounds is essential in addressing our climate crisis. Therefore, we encourage applicants who represent communities from disadvantaged socio-economic backgrounds and/or global majority groups (Black, Asian, Brown, dual-heritage, indigenous to the global south, and or have been racialised as 'ethnic minorities’).
Are you:
Passionate about creating engaging learning experiences?
Skilled at streamlining systems and processes for scaling?
Great at understanding community engagement?
Excited to grow with a mission-driven organisation?
Location: Remote, must work within a UK time zone (GMT) +/- 2 hours
Salary: £35,000 per year
Hours: 30 per week Monday-Thursday
(We operate a 4-day week at 30 hours with no loss of pay)
Responsibilities
Delivering High Quality Programmes
Lead the design and delivery of engaging online learning journeys, including creating processes that guide participants through each step of their training and foster engagement with the content.
Lead on the development and implementation of new systems and processes to streamline programme coordination and ensure an excellent participant experience.
Lead on the monitoring and reporting of engagement metrics including conversion rates; Gather, analyse, and interpret community data to measure impact, track engagement trends, and inform strategic decisions.
Support in the development and delivery of an access and inclusion strategy, ensuring the programme accommodates additional learning needs and fosters an inclusive learning environment.
Driving Engagement Across Programmes
Lead on the creation and delivery of a decentralised → centralised programme strategy which allows FoN’s theory of change to be realised in many different communities, in various engagement formats
Lead on the creation of processes and systems for regular communication and check-ins with programme participants, incorporating a mix of automated workflows and personalized touchpoints.
Lead on the monitoring and enhancement of participant engagement metrics, using insights to iterate on learning journeys and community engagement strategies.
Community Coordinator Cover (first 6-9 months)
Lead on the coordination of our in-house programmes; Scheduling programme-related calls; Manage spaces and discussions on our community platform; Oversee sign-up, progress tracking, and feedback processes for programmes.
Lead on the iteration and delivery of a community engagement strategy, identifying opportunities for growth, and fostering meaningful connections among members.
Lead on the planning, coordination, and delivery of impactful online events each month, including managing logistics, collaborating with guest speakers, and facilitating special workshops.
Manage the onboarding process for new community members, ensuring a seamless and welcoming experience on the community platform.
Serve as the primary point of contact for community members, addressing questions and providing support via the community platform and email.
Design and manage processes that engage community members, including creating posts, managing discussions, and maintaining regular communication to encourage participation.
Experience & Qualifications
This role requires someone with around 2 years experience managing online learning programmes and user experiences. We will prioritise applicants who have also been a part of building online learning programmes. We’d also love someone who has experience of remote working.
Traditional education and/or qualifications are not necessary at all. We’re not looking for an expert in all areas, but someone willing and motivated to learn on the job; who is invested in the long-term success of Force of Nature as a mission-driven organisation.
You must have the following experience:
Learning Journey Design and Engagement
Ability to create and execute community engagement strategies that foster interaction and growth.
Skills in designing structured learning journeys that engage and support participants at every stage.
Ability to create processes and workflows that support learning progression and participant retention.
Ability to implement and manage systems for onboarding, feedback, and engagement tracking.
Ability to think creatively about engaging community members and enhancing the learning journey.
Technical skills
Familiarity with community management platforms (e.g. Slack, Discord, Mighty Networks, or others).
Basic knowledge of tools for automation and process creation (e.g. Zapier, Airtable).
Proficiency in standard communication tools (e.g. email marketing platforms, video conferencing software).
Soft skills
Strong organizational skills to coordinate multiple tasks, events, and processes simultaneously.
Understanding how to create inclusive environments and accommodations for learners with diverse needs.
Additional Desirable Skills
Experience using Learning Management Systems (LMS) or tools for managing online trainings.
Knowledge of effective adult and youth learning principles (e.g. microlearning, active engagement).
Skills in using data analytics to inform strategy and improve participant experience.
If you’re unsure if you should apply or unsure if you meet the role description, reach out! We’d love to hear from you and talk you through it.
Why Force of Nature?
As a start-up, we work at a pretty efficient pace. That being said, the environmental sector has an issue with burn-out and we’re actively trying to challenge that (it’s a process!). Although we work remotely, we love to get together a few times a year for in-person working; strategising, delivering and socialising, so we’re looking for someone on board with that.
We think we’re pretty great, but hear it from the team first hand…
4-day working week
Autonomy & decision-making capacity
Flexible working hours
Work from home or our London/ Manchester work spaces
Strong team culture
Opportunities for training & progression
Employee wellness programmes
Regenerative:
We’re creating the conditions for a regenerative culture to emerge; built on fairness, reciprocity, and connectedness to all life.
Visionary:
We are serious about change; driven, determined and hard-working while playful and imaginative.
Reciprocity:
We build relationships that are reciprocal and work from a place of trust, modelled through transparency and integrity.