Analyst- IT II (Oracle Order MGMT)

First Solar reserves the right to offer you a role most applicable to your experience and skillset.

Basic Job Functions:

• Provides IT implementation services and technical support for First Solar’s Order MGMT business applications and business processes.
• Builds appropriate and effective business relationships.

Education/Experience:

• Bachelor’s degree in Information Technology or related field or equivalent years of work experience.
• Minimum 2 years of related work experience.
  • Price Lists
  • Pricing Strategies
  • Creation of Orders
    • Standard – Single or Multiple Delivery Lines/Schedules
    • Down Payment
    • Zero Price/Warranty Replacement
    • Free of Charge
    • Additional freight charges
    • Return
    • Tax Exempt
    • Miscellaneous Charges
    • Cash Donation
  • Shipment MGMT
  • Mass Changes to Sales Order (inventory org delivery dates or pricing)
  • Visual Builder add on for Sales Order Updates
  • Orchestration process errors
  • Setup and configuration of orchestration rules
  • Sales order revision edit/recovery and management
  • Shipping Documentation MGMT (Commercial Invoice, Bill of lading, Packing Slip)
  • Flash Test Data
  • Pending Transaction Execution via ADFDI
  • EDI Transactions
  • Integration from Oracle ERP to/from Oracle Cloud WMS and Oracle Cloud Transportation MGMT
• Ability to manage projects from conception to implementation using a mix of internal, external and off-shore resources.
• Ability to manage, direct and plan the proper method to roll out upgrades, enhancements, and code changes.
• Experience with system integration.
• Demonstrated ability to prioritize and handle multiple issues and tasks simultaneously, whether working independently or with other people.
• Demonstrated ability to communicate status effectively to all stakeholders.
• Demonstrated ability to write reports and queries from multiple data sources. Drive end-user reporting abilities so business users can access accurate, relevant, and timely information for improved decision making.
• Experience in documenting processes, specifications, and work instructions.
• Experience in working in 24/7 manufacturing or utilities operation a plus.
• Proven interpersonal skills.
• Ability to train users.

Required Skills/Competencies:

• In-depth knowledge of Order MGMT best practices (both business processes and Oracle transactional processes).
• Knowledge of Oracle Cloud Order MGMT

Essential Responsibilities:

• Evaluate business requirements and propose solutions to meet those requirements (system, data, technical and integration) for the Procurement area.
• Assesses the integrity of data from various sources. Applies a variety of analytical and presentational techniques, in consultation with experts if appropriate, and with sensitivity to the limitations of the techniques.
• Takes responsibility for understanding client requirements, collecting data, delivering analysis and problem resolution. Identifies, evaluates, and recommends options, implementing if required. Collaborates with, and facilitates stakeholder groups, as part of formal or informal consultancy agreements. Seeks to fully address client needs, enhancing the capabilities and effectiveness of client personnel, by ensuring that proposed solutions are properly understood and appropriately exploited.
• Analyses business processes; identifies alternative solutions, assesses feasibility, and recommends new approaches. Contributes to evaluating the factors which must be addressed in the change program. Helps establish requirements for the implementation of changes in the business process.
• Takes responsibility for investigative work to determine business requirements and specify effective business processes, through improvements in information systems, information management, practices, procedures, and organization change. Applies and monitors the use of required modeling and analysis tools, methods, and standards, giving special consideration to business perspectives. Conducts investigations at a high level for strategy studies, business requirements specifications and feasibility studies. Prepares business cases which define potential benefits, options for achieving these benefits through development of new or changed processes, and associated business risks. Identifies stakeholders and their business needs.
• Facilitates scoping and business priority-setting for change initiatives of medium size and complexity. Contributes to selection of the most appropriate means of representing business requirements in the context of a specific change initiative, ensuring traceability back to source. Discovers and analyses requirements for fitness for purpose as well as adherence to business objectives and consistency, challenging positively as appropriate. Obtains formal agreement by stakeholders and recipients to scope and requirements and establishes a base-line on which delivery of a solution can commence. Manages requests for and the application of changes to base-lined requirements. Identifies the impact on business requirements of interim (e.g. migration) scenarios as well as the required end position.
• Designs and manages tests of new/updated processes. Manages selection/creation of relevant scenarios for testing and ensures that tests reflect realistic operational business conditions. Ensure tests and results are documented, reported to stakeholders, and are available for specification of user instructions. Highlights issues and risks identified during testing to business stakeholders. Provides specialist guidance and advice to less experienced colleagues and users to ensure that test is conducted in an appropriate manner.
• Creates the business readiness plan, taking into consideration IT deployment, data migration, capability deployment (training and engagement activities) and any business activities required to integrate new processes or jobs into the "business as usual" environment. Determines the readiness levels of business users with regard to upcoming changes; uncovers readiness gaps and creates and implements action plans to close the gaps prior to going live. Assists the user community in the provision of transition support and change planning, and liaises with the project team. Monitors and reports progress on business readiness targets, business engagement activity, training design and deployment activities, key operational metrics and return to productivity measures. Defines the series and sequence of activities to bring stakeholders to the required level of commitment, prior to going live.
• Applies data analysis, data modeling, and quality assurance techniques, based upon a detailed understanding of business processes, to establish, modify or maintain data structures and associated components (entity descriptions, relationship descriptions, attribute definitions). Advises database designers and other application development team members on the details of data structures and associated components.
• Accepts responsibility for creation of test cases using own in-depth technical analysis of both functional and non-functional specifications (such as reliability, efficiency, usability, maintainability and portability). Creates traceability records, from test cases back to requirements. Produces test scripts, materials, and regression test packs to test new and amended software or services. Specifies requirements for environment, data, resources, and tools. Interprets, executes, and documents complex test scripts using agreed methods and standards. Records and analyses actions and results and maintains a defect register. Reviews test results and modifies tests if necessary. Provides reports on progress, anomalies, risks, and issues associated with the overall project. Reports on system quality and collects metrics on test cases. Provides specialist advice to support others.
• Advises on tools and methods to be used and clarifies and communicates the user experience, users' characteristics and tasks, and the technical, organizational, and physical environment in which products or systems will operate.
• Monitors service delivery performance metrics and liaises with managers and customers to ensure that service level agreements are not breached without the stakeholders being given the opportunity of planning for deterioration in service.
• Develops implementation plans for dealing with more complex requests for change, evaluates risks to integrity of infrastructure inherent in proposed implementations, seeks authority for those activities, reviews the effectiveness of change implementation, and suggests improvement to organizational procedures governing change management. Leads the assessment, analysis, development, documentation, and implementation of changes based on requests for change.
Maintains application support processes, and checks that all requests for support are dealt with according to agreed procedures. Uses application management software and tools to investigate issues, collect performance statistics and create reports.

Reporting Relationships:

• This position will report to the Manager- IT I
• This position will not have direct reports.

Travel:

• 5% - 10%

Estimated Annual Salary Range:

• $75,000 - $100,000 Estimated Annual Salary

US Physical Requirements:

Office Physical Requirements:

All positions in our office require interaction with people and technology while either standing or sitting. To best service our customers, internal and external, all associates must be able to communicate face-to-face and on the phone with or without reasonable accommodation. First Solar is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship.

Potential candidates will meet the education and experience requirements provided on the above job description and excel in completing the listed responsibilities for this role. All candidates receiving an offer of employment must successfully complete a background check and any other tests that may be required.

Equal Opportunity Employer Statement: First Solar is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.