Roaming Partner Manager
About Us
With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world's leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.
Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market.
At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us.
Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.
Reports To
Senior Manager, Roaming
What You Will Be Doing
Roaming Partner Management team background
The Roaming Partner Management team is a specialist team within ChargePoint who are responsible for maintaining, strengthening, and growing ChargePoint's 300+ roaming and OCPI-based partnerships across Europe and North America. This team meets and works with partners proactively and reactively on key business-related issues. It builds new relationships with market players, negotiates and manages agreements, and is overall responsible for the health of these partners which we are connected to via various APIs. This team is supported by various other functions in the business, including the Roaming Operations team, Customer Excellence team, Finance team, and legal team.
Specifics of the Roaming Partner Manager role
This role will build new relationships with key Charge Point Operators (CPOs), e-Mobility Service Providers (eMSPs), and other entities (e.g. mapping services) that would connect to ChargePoint's software platform via API. The successful candidate will sign new agreements and work with our Roaming Operations team to implement new APIs to the partners.
The candidate will manage some existing relationships, for example partners connected through clearing houses, and may be involved in tasks associated with managing these integrations (e.g. tariff and data management, contract reviews, working with partners to resolve production issues). Activities also will involve managing the technical setup and configuration of customers on the be.ENERGISED platform.
The role may also have an advisory function, helping large ChargePoint customers to navigate the public charging ecosystem and brokering discussions between customers and other leading external partners.
The successful candidate will interact with a range of software tools used internally, including Salesforce, Confluence, Tableau, and Jira, as well as custom-build interfaces. They may also interact with tools developed by our partners, including Hubject, Gireve, and eClearing.
The role will focus on ChargePoint's be.ENERGISED platform but may also cover other ChargePoint software services.
Requirements
- Experience working in cross-functional teams.
- At least 4 years of previous experience in partnership management or business development, or similar experience that demonstrates a capacity to build and manage relationships, influence stakeholders, and negotiate agreements.
- The capacity to build expert knowledge of our roaming services and functionality.
- A customer-centric and problem-solving mindset, with a willingness and ability to own problems to their resolution.
- Demonstrated ability to work with software tools such as Salesforce, Jira, Confluence, and Excel. Experience with tools such as Atlan, Tableau, Kibana and other similar platforms is a plus.Previous experience in a SaaS company or within the automotive, energy or CleanTech industry is a plus.
- Excellent communication skills in English, both written and spoken (any additional language is a plus, particularly German)
- Affinity for e-mobility and sustainability topics
- Passion for solving complex problems
- Willingness to travel internationally occasionally for workshops with internal stakeholders, partners, or customers (including to Europe)
- Previous roaming-related (e.g. OCPI) knowledge or experience is a plus
Location
Radstadt Austria, Munich Germany, Amsterdam Netherlands, or Remote Europe
We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.
If there is a match between your experiences/skills and the Company needs, we will contact you directly.
ChargePoint is an equal opportunity employer.
Applicants only - Recruiting agencies do not contact.