Business Support Specialist

About the role

We are looking for a Business Support Specialist - Commercial Vehicle to be part of our Sales team, based in Hounslow / Uxbridge Office.

Main Tasks and responsibilities:

• Oversee delivery of projects, make arrangements for related activities and track progress to ensure on-time completion and customer satisfaction;
• Be the key point of contact between our customers, external partners and our internal teams;
• Work closely with the Sales Manager, Operations Manager and Programme Manager to ensure clients’ requirements and product specifications are met;
• Coordinate resources and requests among the project team and liaise with colleagues locally, and from our headquarters in China to ensure smooth delivery of projects;
• Compile/present reports (written and verbally) to UK customers/partners and within our organisation, arranging/attending project meetings where required and documenting meeting minutes;
• Identify any risks or changes in project requirements/timing and ensure appropriate actions are followed-up and communicated;
• Ensure all processes are followed and necessary documents completed/filed in the database with project conclusion reviews carried out;
• Providing cover for Project Administrator on activities such as vehicle registrations and documentation when required;
• Other related activities and contingent assignments

Ideal candidate profile:

• Degree or certificate in Project Management
• Minimum 5 years project management experience
• Experience in automotive/transport industry or knowledge of electric vehicles or buses would be an advantage
• Good command of English is essential, both written and verbal, Chinese speaking would be advantageous
• Customer-focused
• Comfortable communicating with different levels of stakeholders
• Excellent time management and organisational skills, able to cope with tight deadlines and pressure
• Good team player
• Proactive and resourceful with strong problem-solving skills
• Computer knowledge and efficiency, including MS Office
• Experience with handling vehicle registrations would be an advantage
• Has right-to-work in the UK

Benefits:

• Competitive salary based on experience and qualification;
• 25 Days annual holiday allowance plus bank holidays;
• Commute allowance:
• Workplace pension;
• Team building events and employee learning opportunities.

About BYD UK

BYD UK is the UK distributor of BYD Company Ltd which is a China-based company and a global leading-edge provider of green energy technologies. BYD UK offers a range of electric vehicles, including all-electric cars, all-electric buses and all-electric forklift trucks. BYD is expanding its UK operations to support a growing portfolio of electric bus projects.

Job Types: Full-time, Fixed term contract
Contract length: 12-24 months

Pay: £30,000.00-£38,000.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Casual dress
• Company events
• Company pension
• On-site parking

Schedule:

• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Hounslow, TW5 9QA: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• What is your notice period?
• Do you require visa sponsorship from Employer to work in the future?
• What is your annual gross salary expectation?
• Do you have any project management experience in automotive industry?

Work authorisation:

• United Kingdom (required)

Work Location: In person